The Ontario Sunshine List - Public Sector Salary Disclosure
The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.
Heather Brown
Heather Brown served as the Director - Customer Experience at City of Toronto - Toronto Transit Commission in 2023, received an annual salary of $142,562.02 and a taxable benefit of $455.88, as indicated by the Government of Ontario's Sunshine list. Heather has held the same position since 2022 has been receiving six-figure yearly compensation.
$143,017.90
Total paid in 2023
$142,562.02
Salary
$455.88
Taxable Benefit
 |
Female Very high confidence |
Find Heather on LinkedIn| Job Title : | Director - Customer Experience |
| Employer : | City of Toronto - Toronto Transit Commission |
| Sector : | Municipalities and Services |
| Year : | 2023 |
Comparing peers in identical roles within the organization | ||||
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$143K | ||||
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Comparison with other individuals in similar positions in Ontario | ||||
$143K | ||||
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| Bottom 90% | Below Average | Above Average | Top 10% |
Between 2017 and 2023, Heather experienced an average annual increase of approximately 5.43% in annual salary, including taxable benefits at City of Toronto - Toronto Transit Commission. By 2023, Heather's total pay had risen by 37.05% compared to the pay in 2017. Notably, during Heather's tenure as Director - Customer Experience, there has been a significant 2.46% rise in compensation over the past 1 year. Additional information can be found in the chart and table presented below.
Yearly Total Paid
| Year | Job Title | Salary | Taxable Benefit | Raise |
|---|---|---|---|---|
| 2023 | Director - Customer Experience | $142,562 | $456 | ⇧ 2.46% |
| 2022 | Director - Customer Experience | $139,152 | $436 | ⇧ 6.22% |
| 2021 | Manager - Customer Communications | $131,012 | $399 | ⇧ 8.22% |
| 2020 | Manager - Customer Communications | $121,034 | $398 | ⇧ 1.81% |
| 2019 | Manager - Customer Communications | $118,903 | $373 | ⇧ 9.35% |
| 2018 | Manager - Customer Communications | $108,371 | $705 | ⇧ 4.53% |
| 2017 | Senior Communications Advisor | $100,500 | $3,854 |
The 2023 Sunshine List has employee who held exactly same position title ( Director - Customer Experience ) in the City of Toronto - Toronto Transit Commission.
| Full Name | Salary | Taxable Benefit |
|---|---|---|
| Heather Brown | $142,562 | $456 |
The 2023 Sunshine List has 23 employees who held comparable positions in Ontario.
10 out of 23 employees
| Full Name | Job Title | Employer | Total Paid |
|---|---|---|---|
| Mona-louise Kenny | Director, Communications And Customer Experience | City of Kingston | $157,920 |
| Karen Warner | Director, Customer Experience Support | Ontario Health | $155,160 |
| Alysha Hille | Director, Digital Marketing, Experience And Customer Relationship Management | Metrolinx | $202,128 |
| Todd Bliss | Senior Director, Customer Experience | Liquor Control Board of Ontario | $187,030 |
| Carol Mercer | Director, Customer Experience, Reporting And Analytics Branch | Public and Business Service Delivery | $148,349 |
| Matt Jones | Director, Customer Experience, Strategy And Planning | Ontario Cannabis Retail Corporation | $183,148 |
| Devon Khusial | Director, Customer Research And Experience | Metrolinx | $185,818 |
| Michael Martino | Senior Director, Customer Experience And Digital Programs | Workplace Safety and Insurance Board | $183,996 |
| Gary A Yorke | Executive Director Customer Experience | City of Toronto | $247,431 |
| Mohammed Hosseini - Ara | Director Branch Operations And Customer Experience | City of Toronto - Public Library Board | $194,150 |